FAQS
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
Shipping & Delivery
Do you offer free shipping?
Orders over $30 enjoy free shipping. A flat shipping fee of $3.99 will be charged for orders under $30.
Can I track my order?
Yes. A tracking number will be sent to you once your order ships.
Product Information
What are creatine gummies used for?
Our fruit-flavored creatine gummies support fitness performance and muscle maintenance, easy to consume daily.
Are the gummies suitable for everyone?
This product is intended for healthy adults. Please consult a doctor if you are pregnant, breastfeeding, under medication or have underlying health conditions. Not for children.
What flavors do you have?
We offer delicious natural fruit flavors for a better tasting experience.
Orders & Payments
Can I modify or cancel my order?
Order changes or cancellations are accepted only before shipment. Please contact us as soon as possible.
What payment methods do you accept?
We support multiple secure payment options for safe and convenient checkout.
Is my payment information secure?
All transactions are fully encrypted to protect your personal and payment details.
Returns & Refunds
What is your return policy?
Due to the ingestible nature of our gummies, returns are not accepted for safety and quality control reasons—even if unopened or sealed.
If your order arrives damaged, incorrect, or unsatisfactory, please contact us within 30 days of delivery. At our discretion, we may issue a refund, replacement, or store credit to resolve the issue.
Orders are typically processed within one business day. Orders that have already shipped are final and subject to the terms above.
For any questions, please contact the team at support@happyummmm.com
How long will it take to process a refund?
Refunds will be issued within several business days after we receive and inspect returned items.